# FAQs

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<summary>What is a prefix?</summary>

* A prefix is a string that helps Formas identify which character you want to trigger.
* When running any commands that ask for a prefix, provide it without the exclamation mark `!`
* When triggering the bot, use the exclamation mark: `!prefix <prompt>`

**Structure**

* `!` → tells Formas that you are trying to trigger a character
* `prefix` → tells Formas which character you want to trigger
* `!prefix` → together, this is called the trigger command

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<summary>How does message context work, and what do /cmh and /dm cmh do?</summary>

By default, Formas reads recent messages in the channel to build context for replies. When you run `/cmh` (server) or `/dm cmh` (DM), it clears that context so the bot starts reading from the first message sent after the command is used.

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<summary>What’s the best way to do RP without other users affecting context?</summary>

For clean RP context, use a private thread or a dedicated user-specific channel. Avoid busy general channels, because the character can pick up recent messages from other users and mix them into the context.

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<summary>Is there a limit on how many characters I can create?</summary>

Yes. You can create up to 75 Discord DM characters per user, up to 75 Discord server characters per server, and up to 200 website characters per user.

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<summary>Why is my character not replying?</summary>

Check all of the following conditions. If the character is still not replying, contact us in the [support server](https://discord.gg/jAT8k2asTG).

1. **You are not using the correct prefix**

   Make sure you are using the correct prefix. The format is `!prefix` followed by your prompt, where `prefix` is replaced with the prefix you chose.
2. **You are not providing a prompt**

   Make sure you are providing a prompt after the prefix.
3. **Formas cannot view the channel**

   Being able to run a command does not mean Formas can view the channel. If necessary, explicitly set the `View Channel` permission for Formas in the channel permission settings.
4. **Formas cannot create or view webhooks**

   Explicitly set the `Manage Webhooks` permission for Formas in the channel permission settings.

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<summary>Why can't I name my character Clyde?</summary>

Discord restricts the username Clyde. If you really want to use it, you can try `C L Y D E` as a workaround.

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